K & M Auto Repair & Performance - Round Lake Beach, Illinois

dana l

Without a doubt, this is the best repair shop experience I have ever had. Usually am not one to go out of my way and post a review but wow, the customer service here is beyond excellent and clearly well managed. Very professional, quick, more than reasonable prices and most importantly trustworthy. Dropping your car off here is easy and ridiculously friendly. I'm surprised there aren't any more reviews praising the outstanding service you receive at K&M. They tell you realistic timelines for your brakes, timing belt and other services you should plan on doing in the next several months. They will NEVER try to take advantage of you and they make sure to check in with you, being super informative of what's going on and making the cost clear before they get going with anything. They offer recommendations on what is worth doing (in their opinion) based on the age of the car, and what is worth skipping and not spending money on.

I am beyond impressed with the excellent service and highly recommend anyone to come here. The experience is unreal for an auto shop.

Brian Parker

Best repair shop around!!!

I went here to get my car inspected. Steve (Manager) performed a 40 point inspection to include the entire under carriage and under the hood at no cost. ALL INSPECTIONS ARE ENTIRELY FREE!!! He also allowed me to walk with him during his inspection. That made me comfortable knowing that he was doing a good quality inspection and wasn't trying to scam me. For the things that he found that needed repairs, he cut the prices nearly in half from those that I got at 2 other mechanics locations.

Steve will work on anything that has a motor. In his shop, he showed me boats, 4 wheeler's, motorcycles, and also showed me pictures of dragsters and more that have been to his shop for servicing.

K & M is the best place around to get your vehicle serviced!

I HIGHLY recommend this location to anybody looking for servicing, tune-ups, or anything else with your vehicle (or whatever you have with a motor in it). He can do anything that you want. Just gotta ask and him and his staff will get the job done in a good quality manner and at a great price.

Lamarr Pierce

From the time I call the location and talk to the person in charge, until the point that I walked through the door, I knew that the experience was going to be a positive one. Warm and friendly atmosphere. Knowledgeable staff. The price was right! Stop looking for a mechanic, you found the one right one.

Just a couple days from Christmas, with very little money I was able to get my car repaired for about $150 less than other quotes. A true Christmas blessing.

Lindsey Brown

Best shop, best rates, best service. My vehicle was repaired for $100 less than any other shop, then manager came in and he cut the price down another $100. Add to it, after the work was finished, the dollar amount was less than what he quoted me for! Very honest and dependable shop - I'd recommend to anybody needing work done to call here first.

Mike Bleier

We've found our local mechanic! Fantastic service, great quality work, fair prices, and great customer service. Our car came in seemingly on its last legs, and K&M got it running better than it has in years! We'll be back for sure!

Brian Stirnichuk

I was in from out of town, brought in my vehicle as I had a loud sound and noticed a leak in my exhaust. After 15 minutes of dropping off they had it diagnosed. Unfortunately after the initial repair they discovered another failing exhaust part and even though they stated it didn’t need immediate attention, I had them replace it. Now my vehicle sounds like it should, quiet, and I’d drive the 6 hours to them again.

UnderFell And UnderSwap Sanses (FellAndBlueberryForever)

Very fast not very friendly. The per hour price is competitive but the flat rate prices are on the high side. I haven't had any problem with the quality and correctness of repairs.if it wasn't for the attitude of just a couple of the mechanics and the flat rate pricing that is high I would have given 5 stars.

Joy Smith

We heard some negative remarks but decided to try this place anyway! Glad we did. Our experience was good. Service was fairly fast and done right and guy at front counter was super nice...very friendly. Will def keep them in mind for our next auto need!